At Directbase, your privacy and data security are our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to secure your data. By using Directbase, you agree to the terms of this Privacy Policy.
1. Information We Collect
User Information
When you sign up for Directbase, we collect personal information such as your name, email address, and payment details. This information is used for account creation, subscription management, and communication with you.
Directory Listings
As you create directories on Directbase, we collect the data you enter for directory listings, such as:
• Names of businesses or individuals
• Contact information (email addresses, phone numbers, etc.)
• Address and other details relevant to the listings
Payment Information
We process payments via Stripe, and we collect payment information required to process your transactions, including billing details.
Data from Third-Party Integrations
When you integrate with third-party services, such as Stripe or Google, we may collect data related to these integrations, including:
• Stripe transaction data, such as charges and payment history.
• Google authentication data, if you sign up using your Google account.
Service Logs
We collect usage data, including IP addresses, device information, and interactions with our service for analytics, security, and troubleshooting purposes.
2. How We Use Your Information
Service Features
Your data is used to enable the functionality of Directbase, including the creation and management of directory websites, processing payments via Stripe, and managing your account.
Payment Processing
Stripe processes all payments for directory listings and other services. We do not store your credit card information; it is handled directly by Stripe, and you are subject to their privacy policies.
AI Integration
Directbase may use AI-powered features to help you personalize and enhance your directory content. For instance, if you use any AI-powered tools on the platform, data you input may be processed temporarily to deliver the service.
Service Improvements
We analyze anonymized behavior data to improve the app’s functionality, enhance the user experience, and develop new features.
3. Information Sharing
Privacy Protection
Your data is never sold, traded, or transferred to third parties for marketing purposes without your explicit consent, except as required by law.
Third-Party Services
We integrate with trusted third-party services to deliver key functionality, including:
• Stripe: For payment processing.
• Google: For authentication and integration with Google accounts.
• Cloud Hosting Providers: To host the platform securely and ensure high performance.
• Email Service Providers: For communication regarding your account and services.
These providers are bound by agreements to ensure your data is protected and used solely for the purposes outlined above.
4. Data Security
All data processed and stored by Directbase is encrypted during transmission and while at rest. User data is accessible only to the logged-in account owner. Access by internal personnel is strictly limited to authorized individuals for specific tasks. Security measures include:
• Secure servers
• Firewalls
• Regular security audits and assessments
Data Sent to Third Parties
When you use third-party services like Stripe, payment data is processed by Stripe directly, and we do not retain your payment information. Other integrations, such as Google, adhere to their own security practices to ensure your data is protected.
5. Your Choices
Account Management
You can manage your account settings at any time, including updating your contact information, managing your directory listings, or unsubscribing from communications.
Data Deletion
You may request the deletion of your data by contacting us at hi@directbase.app. Upon verification, your data will be securely removed from our servers, including your directory listings and any associated personal information.
Accessing Your Data
You can review and update the data stored in your account by logging into the app and navigating to your account settings.
6. Children’s Privacy
Directbase is not intended for children under the age of 13. If we discover that personal data from children under 13 has been collected, we will delete it immediately.
7. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage users to review the policy periodically to stay informed of any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hi@directbase.app.